By Katie Jacobs Wherever you live and work in the world, it’s likely the society around you is becoming more diverse, driven by factors like globalisation, immigration and the increasing accessibility of travel. But while our communities and workplaces may be becoming more diverse, that doesn’t automatically play out into greater levels of inclusion. People…

By Katie Jacobs Without meaning to get anyone reading this too depressed, there’s a lot going on in the world right now that can make it hard to remain mentally strong. Financial insecurities for many, the destablishing speed to technological change (will I be replaced by a robot?), and a barrage of worrying headlines, from…

By Katie Jacobs We’ve all heard the adage ‘people don’t leave organisations; they leave managers’. It’s a bit of a cliche, but it’s nonetheless true. Individual leaders and managers have a huge impact on people’s wellbeing. In fact, according to a recent study of workers across 10 countries by The Workforce Institute at UKG, managers…

By Katie Jacobs Those who choose to work in the public sector are often driven by a strong sense of purpose and a desire to help others. But while having purpose and meaning is linked to wellbeing and positive emotions, those who spend their lives looking after others can sometimes neglect to show themselves the…

By Richard Nicholson In the ever-changing world of banking, leaders have a crucial role to play. By prioritising their teams and fostering a people-first culture, they can drive productivity and help navigate uncertainty. But can it really be that easy? We all know the challenges faced by leaders are plentiful: reducing costs, preparing for long-term…

By Katie Jacobs It would be hard to find an organisation today that doesn’t at least ‘talk the talk’ on the importance of wellbeing. After all, there’s no shortage of evidence that wellbeing IS a business issue. Take research from Deloitte, for instance, that found for every £1 employers invest in supporting their people’s mental…

By Katie Jacobs What do leaders need to focus on to succeed in today’s challenging work environment? According to 90% of HR leaders surveyed by Gartner, it’s not finances, strategy or operational excellence – although we aren’t for a moment suggesting you completely forget about these. It’s the more human aspects of leadership that make…

By Emily Murton I’m sure most of you have heard of the ‘employee life cycle’, otherwise known as the ELC. Every interaction, every touch point, and every stage of this cycle contributes to an employee’s perception of the organisation, and as leaders, we must consider how to humanise each stage to ensure continued motivation, performance…

Are human skills becoming obsolete? With the increasing pace of technological advancement through AI tools such as ChatGPT, it’s not an outlandish question to ask. AI can now write essays on almost any topic, unpack complex ideas, solve tricky maths problems… and even construct jokes (admittedly, not very good ones). Despite these innovations, many of…